About Us
Our Expertise
We have over 13 years of experience in providing business and management consulting services to aged care companies of all sizes. Our team of experts includes senior clinical nurses, a QBCC licenced Open Building Designer, a QBCC licenced Builder, mental health educators and practitioners, marketing planners, legal practitioners, document editors, accountants, and more. Aged Care Provider Assistance has a deep understanding of the industry and can help you achieve your business goals.
Our Values & Mission
At Aged Care Provider Assistance, we believe in integrity, excellence, and collaboration. We are dedicated to building strong relationships with our clients and delivering exceptional services in accordance with legislative guidance.
Services & Products
Aged Care Service Agreement Templates
Aged Care Service Agreement Templates
Aged Care Service Agreement Templates
For an industry low price, we can provide aged care service agreement templates for the delivery of private aged care services and Government-funded Support at Home and residential/respite care. Our agreements allow for variations, special conditions, and consumer communication logs. Annual subscription to an agreement also comes with complimentary assistance to understand how to fill in the agreement correctly with your clients to assist you to meet your Provider requirements. We also offer agreement templates for the new Higher Everyday Living Fee (HELF), the Commonwealth Home Support Programme (CHSP), brokerage arrangements, and Department of Veterans’ Affairs clients.
Grant Opportunity Submissions
Aged Care Service Agreement Templates
Aged Care Service Agreement Templates
We can assist your business with making submissions for Grant Opportunities, such as the Aged Care Capital Assistance Program to build, extend, or upgrade aged care services or to build staff accommodation where older Australians have limited or no access. Other funding opportunities with which we can assist include competitive rounds for new or additional Commonwealth Home Support Programme (CHSP) funding.
IHACPA Applications
Aged Care Service Agreement Templates
Higher Everyday Living Fee (HELF) Arrangements
We can assist Providers with submissions to the Independent Health and Aged Care Pricing Authority to apply for Refundable Accommodation Deposit (RAD) amounts above the maximum (currently $750,000) and to renew current RAD approval amounts. We can also assist Providers with increasing or decreasing their Extra Service fee amounts.
Higher Everyday Living Fee (HELF) Arrangements
Higher Everyday Living Fee (HELF) Arrangements
Higher Everyday Living Fee (HELF) Arrangements
We can review your market position and current operations, including all documentation, to transparently and realistically itemise and streamline your offerings to assist with income maximisation. We can support Providers to develop, market, and review their HELF offerings in a way that is aligned with current Department guidelines and Commission expectations.
Recruitment
Higher Everyday Living Fee (HELF) Arrangements
Locum Services
We can assist with all of your recruitment needs, including creation of position descriptions, advertising placement, applicant screening and interview scheduling.
Locum Services
Higher Everyday Living Fee (HELF) Arrangements
Locum Services
If you need competent and experienced aged care staff (e.g., Admissions Coordinator/HELF Manager/Director of Nursing/Receptionist) to backfill for Long Service Leave, Extended Annual Leave, or are simply needing help whilst you are recruiting, we may be able to assist.
Staff Workshops & Webinars
Document Templates & Reviews
Our team can provide staff workshops on various topics - admission processes, trauma awareness & healing informed care, HELF transition, building to the new National Aged Care Design Principles and Guidelines, RAD Marketing...to name just a few! Workshops can be small and intimate or facilitated with large groups and can be delivered either online using Zoom, or in person. We tailor our workshops to suit your needs.
Document Templates & Reviews
Document Templates & Reviews
We have lengthy experience in developing and reviewing aged care sector documents, including but not limited to: Business Plans, Policies & Procedures, Grant Opportunity submissions, applications to the Department of Health and Aged Care & IHAPCA, Recruitment Packs, Resident Agreements, Rules of Residency, Consumer Handbooks, Approved Provider applications, Home Care Pricing Schedules, Budget & Statement templates, Additional Services lists and more. Please contact us to discuss your needs.
Unpaid Fees
Document Templates
We can assist you with appropriate processes to avoid unpaid consumer fees and facilitate communication to bring payments back on track.
Document Templates
Document Templates
Document Templates
We can assist you to create template documents such as Home Care Pricing Schedules, Monthly Client Statements, HELF Brochures, Executive Position Descriptions and Recruitment Material, Needs Analyses, and more.